FAQs

Hiredepot is open Monday-Friday, 7am-5pm and Saturdays, 7:30am-1pm. We are closed on Sundays.

Yes. We normally charge one day for a two-day weekend hire, though some items may cost more, so please ask.

We service all of Melbourne metro and regional areas, and will deliver anywhere your job is located. Our branches are located in Glen Iris (south eastern suburbs) and Fairfield (northern suburbs).

To place an order, you will need a current Victorian Drivers Licence and a Mastercard or Visa for payment.

Yes – items such as sandpaper and fuel for larger equipment are charged on a ‘pay for what you use’ basis. Consumables can be quoted before you hire.

Quoted rates include GST as well as a tank of fuel (for smaller equipment). Some items also include a free courtesy trailer, so please ask to confirm if this applies to you.

We want your job to be successful and hassle-free, so if you’re having issues we urge you to call us immediately so we can get you working again ASAP. We pride ourselves on our prompt response when your job turns pear-shaped – regardless of the reason.

We will only charge you for the time you have the equipment, at the cheapest rate applicable. If you’re faster than expected, we will happily refund any overpayment.

We have daily, weekly and monthly discounted rates. If you do not have an account with us, you will need to pay in advance. However, we will always default to the cheapest rate – even if you don’t ask!

All general cleaning of mud is included in hire costs. Paint, concrete, render and other materials that are not easily removed with a water blaster will incur an additional charge. It is therefore in your best interests to try and remove these whilst wet prior to returning the equipment

No. We hate “damage waivers” charged by other hire companies. We believe it’s the most expensive insurance you’ll ever pay, and there are always arguments about what it covers. You need to have insurance for our equipment. Please ask us if you’re unsure your commercial policy covers this.

Yes. You are responsible for the equipment from the moment you receive it, until you return it (or we pick it up). This includes the time from which you call us to collect it, until it is safely in the hands of Hiredepot staff. If you have concerns around keeping equipment safe, please advise us and we will do our best to assist you.